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Order Processing

How do I know my order has been confirmed?

Once your order has been logged and payment authorization has been received, then you will now receive a confirmation mail and a SMS from Team ThrowKart.

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How will my order be delivered to me?

Your order would be delivered through reputed courier companies at your location.

Do you take orders over phone?

Yes

Can I cancel my order?

If you wish to cancel your order, get in touch with Customer Care as soon as possible with your order number. As long as your order has not been dispatched we can cancel it and refund your amount.

How long will my order take to arrive?

An estimated delivery time is displayed on the Order Summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location. Sometimes, delivery may take longer due to bad weather, flight delays, political disruptions and other unforeseen circumstances. In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates.

What are the shipping charges on ThrowKart?

ThrowKart offers free shipping within India on all products if your total order amount is Rs. 786 or more. Otherwise Rs. 49 will be levied as Shipping Charges.

Will I receive my order in a single package?

Your order may contain products marked as "Sold by ThrowKart", "Sold by ThrowKart partners". Each of these categories have different estimated delivery times:

All "Sold by ThrowKart" products will reach you in a single package.

Each "Sold by ThrowKart partners" product will reach you in separate packages and may reach you on different days.

How do I track my order?

Email and sms are sent to you after the Order is Shipped that contains the tracking number and name of the logistics provider.
Visit the website of the logistics provider and enter the tracking number for your shipment details.

Payments

What payment methods do you accept?

We accept payments via Visa, MasterCard or Netbanking.

We also accept payment via "cash on Delivery" at the time of the delivery of the product. However this mode of payment has a convenience charge associated with it. COD Charges 43.

Is it safe to use my credit/debit card on Throwkart?

Your online transaction on Throwkart is secure with the highest levels of transaction security currently available on the Internet. Throwkart uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.

All credit card and debit card payments on Throwkart are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification

 

What is the process for Cash On Delivery (COD) purchase?

When you make a purchase using the COD option, your product will be booked. You will receive a call from us to confirm your Order before it gets dispatched. If you are unreachable or unable to attend the call, please contact us if you are still interested in receiving the product.

Is there a charge for Cash on Delivery purchases?

There is a non-refundable convenience charge of Rs. 43 levied on Cash on Delivery purchases however in case of prepaid orders these charges are not applicable.

Why is tax being charged?

Tax represents Value added tax (VAT) or Central Sales Tax (CST) that is collected and deposited by ThrowKart to the government authorities.

Refund and Other Terms

What is ThrowKart.com's Returns policy?

ThrowKart.com’s Return and Exchange Policy offers you the option to return or exchange items purchased on ThrowKart.com within 35 days of the receipt. In case of returns, we will credit the amount you paid for the products as TK credit into your  My ThrowKart account. If you choose to exchange the item for reason of mismatch of size or receipt of a defective item, you will be provided with a replacement of the item, free of cost. However an exchange is subject to availability of the item in our stock.

The following EXCEPTIONS and RULES apply to this Policy:

(1) Certain innerwear, cosmetics, socks, deodorants, perfumes, fashion accessories, hair accessories cannot be exchanged or returned. The list of items where returns or exchanges is not supported includes:

1. Bra, Vests, Briefs, Trunks and Lingerie.

2. Anklets, Bangles, Earrings, Bracelets, Brooches, Earrings, Pendants, Necklaces and Rings.

 

3. Mittens, Socks and Wrist-Bands.

 

(2) Category international fashion products must be returned within 10 days from the day of delivery, To return your international products, please call  ThrowKart customer care.

 

(3) All items to be returned or exchanged must be unused and in their original conditionwith all original tags and packaging intact (for e.g. shoes must be packed in the original shoe box as well and returned), and should not be broken or tampered with.

(4) Only size exchanges are allowed. Items can be exchanged for a similar size or a different size.

 

(5)Once your return is received by us, you will be reimbursed Rs 100/- towards shipping costs, if self-shipped. This is subject to your return having met the requirements of this Policy.

SHIPPING

How long will my order take to arrive?

An estimated delivery time is displayed on the Order Summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location. Sometimes, delivery may take longer due to bad weather, flight delays, political disruptions and other unforeseen circumstances. In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates.

Throwkart India’s Most Stylish Online Shopping Site

Online Shopping in India

​Throwkart is a leading online fashion store and a destination to reach for all your fashion needs. It offers wide range of fashion clothes, accessories, items, and dresses of top brands. Grab the latest and trendy men or women’s wear, such as, Casual shirts, T-shirts, Trousers, Jeans, Loafer, Casual Shoes, Leggings, Jumpsuits, Lower, and accessories to stay ahead in terms of fashion and lifestyle.


Throwkart offers a huge range of fashion wears at reasonable price. Now you have a fashion store that brings you hundreds of new styles every day to choose from. You name a wear or accessories and we have got it for you. It’s a store that is available for you 24 X 7 so that you can by hot, trendy, and latest fashion wears and accessories anytime anywhere. Visit the Throwkart website everyday to know about and avail the mega sale being offered on the fashion attires of top brands.